Terms of Service

# Terms of Service **Mitte Labs Inc** Last Updated: December 25, 2025 --- ## Welcome to Mitte These Terms of Service ("Terms") govern your use of mitte.ai and all related services operated by Mitte Labs Inc ("Mitte," "we," "us," or "our"). **By using Mitte, you agree to these Terms. If you do not agree, do not use our service.** --- ## 1. Our Service Mitte is an experimental AI platform for generating images, videos, and audio content. ### 1.1 Experimental Nature Mitte is an early-stage startup. Our platform is experimental and may change at any time without notice. We make no guarantees about availability, reliability, or permanence. ### 1.2 License We grant you a limited, non-exclusive, non-transferable, revocable license to use Mitte for personal or internal business purposes. This license is subject to your compliance with these Terms. ### 1.3 Updates We may update the service at any time without notice. Continued use after updates means you accept any changes. --- ## 2. Your Account ### 2.1 Registration You must provide accurate information when creating an account. You are responsible for keeping your login credentials secure. ### 2.2 One Account Per Person You may only have one account. Do not share your account or create accounts for others. ### 2.3 Account Ownership You have no ownership rights to your account. We own all rights to accounts and may suspend or terminate them at any time. ### 2.4 Your Responsibility You are responsible for all activity under your account, including unauthorized use. --- ## 3. Your Content ### 3.1 What You Upload You are solely responsible for all content you upload, input, or generate using Mitte ("Your Content"). We are not responsible for Your Content. ### 3.2 License You Grant Us By using Mitte, you grant us a perpetual, irrevocable, worldwide, royalty-free, transferable, sublicensable license to use, copy, modify, distribute, display, and create derivative works from Your Content for any purpose, including: - Operating and improving our service - Training and developing our AI models - Marketing and promotional purposes ### 3.3 AI Training Your inputs and outputs may be used to train, develop, and improve our AI models and technology. You consent to this use. ### 3.4 No Storage Obligation We have no obligation to store Your Content. We are not responsible for any loss, deletion, or corruption of Your Content. --- ## 4. Content Rules ### 4.1 Prohibited Content You may not create, upload, or generate content that: - Is illegal, harmful, threatening, abusive, or harassing - Contains nudity, violence, or sexually explicit material - Infringes any intellectual property or privacy rights - Contains biometric data without consent - Harms or exploits minors in any way - Is hateful, discriminatory, or offensive - Violates any applicable law or regulation ### 4.2 Our Right to Remove We may remove any content at any time for any reason without notice. --- ## 5. Monitoring and Safety ### 5.1 Content Review All content generated or uploaded to Mitte is subject to review. We actively monitor content for safety and compliance. Our systems and team may access and review your content at any time without notice. ### 5.2 No Privacy Expectation You have no expectation of privacy regarding Your Content on our platform. ### 5.3 Disclosure We may disclose your information and content to law enforcement, government agencies, or third parties when we believe it is necessary or appropriate. --- ## 6. Payments and Credits ### 6.1 Fees You agree to pay all fees associated with your use of Mitte. Fees are charged in advance and are generally non-refundable. ### 6.2 Credits Credits you purchase or receive are prepaid amounts for using our service. Credits: - Have no cash value - Are non-transferable - Cannot be redeemed for cash - May expire as specified - Are forfeited if your account is terminated ### 6.3 Price Changes We may change our prices at any time. Price changes take effect on your next billing cycle. ### 6.4 Payment Processing We use third-party payment processors. You agree to their terms when making payments. --- ## 7. Subscriptions ### 7.1 Automatic Renewal Subscriptions automatically renew at the then-current price until you cancel. By subscribing, you authorize us to charge your payment method at the start of each renewal period. ### 7.2 Cancellation You may cancel your subscription at any time through your account settings or by emailing hana@mitte.ai. Cancellation takes effect at the end of your current billing period. ### 7.3 No Prorated Refunds If you cancel, you may continue using the service until the end of your current period. No prorated refunds will be provided. --- ## 8. Refund Policy ### 8.1 Refund Window You may request a refund within seven (7) days of your initial purchase. ### 8.2 Conditions Refunds are subject to: - A service fee of 10% of the purchase amount - Deduction for any credits used during the refund period ### 8.3 Exclusions Refunds apply only to initial purchases, not renewals. No refunds after the 7-day window. ### 8.4 How to Request To request a refund, email hana@mitte.ai from the email address associated with your account. --- ## 9. Intellectual Property ### 9.1 Our Property Mitte and all related technology, content, and materials are owned by us or our licensors. You may not copy, modify, distribute, or reverse engineer any part of our service. ### 9.2 Your Inputs and Outputs We do not claim ownership of your inputs or outputs. However, you grant us the license described in Section 3.2. ### 9.3 Feedback Any feedback or suggestions you provide become our property. We may use them without compensation or attribution to you. --- ## 10. Disclaimer of Warranties **THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT ANY WARRANTIES OF ANY KIND.** We disclaim all warranties, express or implied, including: - Merchantability - Fitness for a particular purpose - Non-infringement - Accuracy or reliability of outputs - Uninterrupted or error-free operation - Security of your data **AI outputs may contain errors, inaccuracies, or offensive material. You are solely responsible for how you use any outputs.** --- ## 11. Limitation of Liability ### 11.1 No Consequential Damages **We are not liable for any indirect, incidental, special, consequential, or punitive damages**, including but not limited to: - Loss of profits, revenue, or data - Business interruption - Loss of goodwill - Any damages arising from your use of the service ### 11.2 Maximum Liability **Our total liability to you is limited to the greater of:** - The amount you paid us in the three (3) months before the claim arose - One hundred dollars ($100) ### 11.3 Basis of Agreement These limitations are a fundamental part of our agreement. We would not provide the service without them. --- ## 12. Indemnification You agree to indemnify and hold harmless Mitte, its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including legal fees) arising from: - Your use of the service - Your Content or outputs - Your violation of these Terms - Your violation of any third-party rights - Your violation of any law --- ## 13. Dispute Resolution ### 13.1 Informal Resolution First Before filing any legal action, you must contact us at hana@mitte.ai and attempt to resolve the dispute informally for at least 45 days. ### 13.2 Arbitration Agreement **Any disputes that cannot be resolved informally will be resolved through binding arbitration**, not in court. Arbitration will be administered by the American Arbitration Association (AAA) under its rules. ### 13.3 Class Action Waiver **You waive any right to participate in a class action lawsuit or class-wide arbitration.** All disputes must be brought individually. ### 13.4 Jury Trial Waiver **You waive any right to a jury trial.** ### 13.5 Opt-Out You may opt out of arbitration by sending written notice to hana@mitte.ai within 30 days of first using the service. --- ## 14. Termination ### 14.1 By You You may terminate your account at any time by contacting us at hana@mitte.ai. ### 14.2 By Us We may suspend or terminate your account at any time, for any reason, without notice. Reasons include but are not limited to: - Violation of these Terms - Fraudulent or illegal activity - Non-payment - At our sole discretion ### 14.3 Effect of Termination Upon termination: - Your license to use the service ends immediately - We may delete Your Content - You remain liable for any amounts owed - Sections 3, 9, 10, 11, 12, and 13 survive termination --- ## 15. General Terms ### 15.1 Governing Law These Terms are governed by the laws of Delaware, USA, without regard to conflict of law principles. ### 15.2 Entire Agreement These Terms constitute the entire agreement between you and Mitte regarding the service. ### 15.3 Changes to Terms We may update these Terms at any time. Continued use after changes means you accept the new Terms. ### 15.4 Severability If any provision is found unenforceable, the remaining provisions remain in effect. ### 15.5 No Waiver Our failure to enforce any right does not waive that right. ### 15.6 Assignment You may not assign your rights under these Terms. We may assign our rights at any time. ### 15.7 Force Majeure We are not liable for delays or failures caused by events beyond our reasonable control. --- ## 16. Contact Us Questions about these Terms? Email us at: **hana@mitte.ai** --- **Mitte Labs Inc** 1111B S Governors Ave STE 37789 Dover, DE 19904 United States --- *By using Mitte, you acknowledge that you have read, understood, and agree to these Terms of Service.*